Our Resource Section is designed to assist users in working with the MCC. Here you will find the latest news and announcements, customer service contacts, answers to common questions and help retrieving usernames and passwords.
User Names and Passwords
Click link to retrieve
Usernames and Passwords
User Guides
Click Link for the
Clinic Administrator Step-By-Step Guides
Click Link for Administrator –
How to Queue Applications for your Provider
Click link for the
Provider Step-by- Step Guides
Click Link for Provider –
How to Send a Queued Application
Click Link for Provider (Simple) -
How to Send a Queued Application (Simple)
Click Link for
FAQs (Frequently Asked Questions) asked by Providers and Administrators
Click Link to view a
Sender Tutorial (1 hour WebEx) on how to enter your data and send applications
News Releases/New Product Offerings
Click Link for
2014 (1-7-14) Subscription Process, Expired Accounts
Clink Link for
2014 (1-7-14) Admin Process, Renewing Accounts
Click Link for 2014 ApplySmart Plus
Upcoming Training Sessions and User Group Meetings
Click Link for
2014 (4-1-2014) ApplySmart Plus Demo
Click Link for
2014 (4-23-2014) ApplySmart Plus https://www2.gotomeeting.com/register/759750970
Click Link for
2014 (4-17-2014) User Group Meeting - TO BE RESCHEDULED
Click Link for
2014 (4-8-2014) New User Training https://www2.gotomeeting.com/register/510414802_
Apply SmartMCC Training Video 2015 (8-12-2015)
Advanced Notification for Credentialing Staff
Click link to register to
here to receive Advance notification (email warning) when the system will be unavailable. Simply indicate your name and email address.
Suggestions for Improvements
We welcome your suggestions on additional tools. Let us know
here.
Customer Service Team
Our customer service team is available to answer your questions. They can be reached by phone at 847-425-4616 or by emailing
supportmcc@credentialsmart.net (click link). Leave a brief summary of your question, they are typically able to address your question within 10-15 minutes.