FAQs

Provider Application - Where do I enter my supervising physician information ?

Provider Application - How do I make sure my application is complete before I send it?

Provider Application - How do I preview my application before I send it?

Provider Application - How do I send my application?

Provider Application - How do I print my application?

Provider Application - How do I know if my application was sent to the payer?

Provider Application - What is office details? What do I enter in this area of the application?

Provider Application - How do I delete an office location from office details?

Provider Application - What needs to be faxed into my record?

Provider Application - How do I upload my documents?

Provider Application - What is an Authorization/Digital Signature Code?

Provider Application - How do I set up my digital signature code?

Provider Application - What is a PRAC or subscription code?

Provider Application - How do I purchase a PRAC code?

Provider Application - How do I log into my MCC account?

Provider Application - What is a TIN and where do I enter my TIN?

Provider Application - What is my NPI Type 1 and where do I enter it?

Provider Application - What do I do when I get his message, ''Sorry, you do not have sufficient rights to logon to Minnesota Credentialing Collaborative"?

Provider Application - How do I give my clinic access to my account so they can help manage my data?

Provider Application - How do I sign my application?

Provider Application - How do I use the New Process for Single Provider Electronic Signature?

Provider Application - What are the red and green Process Lights on the Navigation Bar (Audit Lights)?

Provider Application - How do I select the Payer or Hospital I want to send the application? What is a Preference?

Provider Application - My faxed documents aren't appearing in my Image List. What should I do?

Administrative issues - I'm getting an error message about "cookies" and "trusted sites." What do I do?

Administrative issues - How do I register my provider for an online credentialing record?

Administrative issues - How do I use the New Process for Single Provider Electronic Signature?

Administrative issues - What are the red and green Process Lights on the Navigation Bar (Audit Lights)?

Administrative issues - What do I do if I forgot or misplaced my PRAC code?

Administrative issues - What is a NPI Type 2? Where do I enter my NPI Type 2?

Administrative issues - I forgot/misplaced my password.

Administrative issues - How do I change my email address?

Administrative issues - What is credentialing and why do I need to do it?

Administrative issues - How do I get credentialed?

Administrative issues - When I try to login, I get this message on my homepage, “Your subscription code has expired, do such and such to renew your code.”

Administrative issues - I'm a clinic admin. How do I purchase a PRAC code from my administrative account?

Administrative issues - I'm a clinic admin. How do I enter my sites in my clinic administrative account?

Administrative issues - What is a preference? How do I add one?

Administrative issues - I'm a clinic admin. How do I delete an administrative user?

- I'm a clinic admin. How do I upload documents into provider records?

Administrative issues - I'm a clinic admin. How do I fax documents in my clinic administrative account?

- I'm a clinic admin. How do I create a new administrative user to help me with credentialing?

Administrative issues - I'm a clinic admin. How do I preview the provider application?

Administrative issues - I'm a clinic admin. I did not receive my user name.

Administrative issues - I'm a clinic admin. I did not receive my PRAC code.

Administrative issues - I'm a clinic admin. My PRAC code isn't working.

Administrative issues - How do I select the Payer or Hospital I want to send the application? What is a Preference?