Our Resource Section is designed to assist users in working with the MCC. Here you will find the latest news and announcements, customer service contacts, answers to common questions and help retrieving usernames and passwords.
User Names and Passwords
Click link to retrieve Usernames and Passwords
Click link for the Clinic Administrator Step-By-Step Guides
Click Link for Administrator – How to Queue Applications for your Provider
Click link for the Provider Step-by- Step Guides
Click Link for Provider – How to Send a Queued Application
Click Link for Provider (Simple) - How to Send a Queued Application (Simple)
Click link for FAQs (Frequently Asked Questions)
asked by Providers and Administrators
Click link to view a Sender Tutorial (1 hour WebEx)
on how to enter your data and send applications
Advanced Notification for Credentialing Staff
Click link to register to here
to receive Advance notification (email warning) when the system will be unavailable. Simply indicate your name and email address.
Suggestions for Improvements
We welcome your suggestions on additional tools. Let us know here
Customer Service Team
Our customer service team is available to answer your questions. They can be reached by phone at 651-789-0113 or by emailing email@example.com
(click link). Leave a brief summary of your question, they are typically able to address your question within 10-15 minutes.